Exchange and Returns

Exchange and Return

Cancellation

The cancellation request will be accepted strictly within 24 hours of placing the order only.  To place a cancellation request please Write to us at sparklingsphere4u@gmail.com. 100% of the amount will be refunded within 7-8 working days.

Return

To return the product bought by you, please write to us on sparklingsphere4u@gmail.com with a valid reason. The decision of taking the product back strictly depends on our decision made based on your reason to return the product. All the shipping charges to send the order back to us will be yours and full amount will be refunded in 7-8 working days after the product reaches us.

Damaged products will not be returned.

Exchange

To exchange the product bought by you, please write to us on sparklingsphere4u@gmail.com. Exchanges will be done only if you receive a different design compared to the product which you ordered. If you have ordered the same product as you received, exchanges won’t be entertained. Used products will not be exchanged. All the shipping charges to send the order back to us will be yours. Finally, the charges to send the exchanged product to you will be ours for the first time. If the product is exchange more than one time all the charges of shipping will be after the first exchange will be borne by you.